AT&T’s iPhone Customer Lesson


By Lee Gomes – An unhappy iPhone user is threatened by an AT&T rep, for starters.

Galante promptly did what any normal person would do under the circumstances: He blogged about it, posting the text of his e-mails as well as a recording of the voice mail. The note quickly zoomed its way around the blogosphere, prompting AT&T to issue a statement, this time eating crow. more> http://tinyurl.com/2axn7dy

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