A New Center Of Gravity For Management?


By Steve DenningThe goal of the organization is not to make money.

  • In the private sector, it’s to create a customer.
  • In health, it’s to help patients.
  • In education, it’s to educate students.
  • In government, it’s to help citizens.

This reformulation of the goal of organizations is key because it leads to all of the other changes that enable an organization to cope with dynamic complexity. more> http://tinyurl.com/kfrgags

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