By George Mattathil – AT&T became the legend and most admired company in its glory days not by pursuing profits, but high ideals.
Theodore Vail, who architected its growth, developed a “strategy to achieve a single communication system offering the best possible service,” subordinating the maximization of profit.
And there was a vigorous campaign about “One policy, one system, and universal service,” to help implement a unified, coherent national network policy. more> http://wp.me/p4erPG-1o
- AT&T is more interested in cost savings than network operations
- AT&T invents new way to squeeze money from customers, Brad Reed, bgr.com