The Machines Are Taking Over

By Annie Murphy Paul – Dealing with emotion — helping students regulate their feelings, quelling frustration and rousing flagging morale — is the third important function that human tutors fulfill.

“The first thing we had to do is identify which emotions are important in tutoring, and we found that there are three that really matter: boredom, frustration and confusion,” Sidney D’Mello said.

“Then we had to figure out how to accurately measure those feelings without interrupting the tutoring process.” more>


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