Why plumbing in India starts leaking in a few months while it lasts decades in the West

By Rahul Tongia – Lack of holistic thinking affects dimensions beyond money.

Lack of lifecycle thinking is what leads to an underinvestment in the ecosystem of what delivers functionality and productivity, resulting in money spent without commensurate benefits.

Recall that with computers, hardware isn’t sufficient (often just 25% of costs), we need to invest in software, training, connectivity, etc., not to mention changes in business processes. more> http://tinyurl.com/l7junoe

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